Additional documents
Acceptance act of goods
Claim letter
Claims refusal letter
Is required for fragile dispatch or if its packing mismatches the contents. The letter is made out on sender's letter-head and attached to departure.
Claim refusal letter
Letter of guarantee
Letter of guarantee shall be presented by a customer who does not have a contract with our company in case of payment by the recipient. Delivery of consignments with the weight of not more than 5 kg and declared value of up to 15 000 roubles is possible under a letter of guarantee. The letter of guarantee shall be accepted only from legal entities. It shall be executed on a letterhead of the Customer, bank account details and seal are obligatory, and attached to the consignment.
Letter of guarantee
